Privacy Policy
Last updated: December 15, 2024
1. Information We Collect
SmartLight Solutions ("we," "our," or "us") collects information you provide directly to us, such as when you:
- Fill out contact forms or request consultations
- Subscribe to our newsletter
- Create an account on our website
- Communicate with us via email or phone
Personal Information
We may collect the following types of personal information:
- Name and contact information (email address, phone number, mailing address)
- Project details and lighting preferences
- Payment information for our services
- Communications between you and our company
2. How We Use Your Information
We use the information we collect to:
- Provide and improve our lighting design services
- Respond to your inquiries and provide customer support
- Send you newsletters and marketing communications (with your consent)
- Process payments and fulfill contracts
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except:
- To service providers who assist us in operating our website and conducting business
- When required by law or to protect our rights
- In connection with a business transfer or merger
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
5. Cookies and Tracking
Our website uses cookies to enhance your browsing experience. You can control cookie settings through our cookie management system or your browser settings. For more information, see our Cookie Policy.
6. Your Rights
Under Canadian privacy laws, you have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Withdraw consent for marketing communications
- File a complaint with privacy authorities
7. Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.
8. Children's Privacy
Our services are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children under 13.
9. International Transfers
Your information may be transferred to and processed in countries other than Canada. We ensure appropriate safeguards are in place for such transfers.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website with an updated effective date.
11. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
SmartLight Solutions
1245 Queen Street West
Toronto, ON M6K 1L2
Canada
Email: [email protected]
Phone: +1 (416) 555-0147